doing things the right way

The enquiry process -
What to expect
from Abitol Care

Embark on your journey to exceptional care by reaching out to Abitol Care Services with your initial enquiry. Whether you’re seeking support for yourself or a loved one, our compassionate team is here to listen, understand your needs, and guide you through every step of the process. Simply get in touch with us via phone, email, or our online enquiry form, and let us know how we can assist you. Your journey to personalized care begins here.

Step 1: Initial Enquiry

Young asian female nurse care giver helping asian senior old man in living area of nursing home
Close-up of caregiver man's hand inserting hearing aid in senior's man ear
Daily routine of Special need children's, Lifestyle in kids is difficult to eat, Care for disability

Step 2: Call back from Nurse Manager

Once we receive your enquiry, our dedicated Nurse Manager will promptly reach out to you for a personalized consultation. During this call, we’ll take the time to understand your unique requirements, preferences, and any specific concerns you may have. Our Nurse Manager will provide valuable insights, answer any questions you may have, and discuss the range of services and support options available to you. Rest assured, your needs are our top priority, and we’re committed to ensuring that you feel informed, supported, and empowered to make the best decisions for yourself or your loved one.

Young nurse answering phone call while working on desktop PC at reception desk in hospital.
Cheerful nurse with patient

Step 3: Selection of Staff

After gaining a thorough understanding of your needs and preferences, our team will work diligently to select the perfect staff members to provide you with the care and support you deserve. We carefully match our highly trained and compassionate caregivers to each client based on their skills, experience, and compatibility with your unique requirements. Whether you require skilled nursing care, therapy services, assistance with daily activities, or companionship, we’ll ensure that you’re paired with the right professionals who will provide personalized care tailored to your individual needs.

Step 4: Proposed Agreement

Once the selection process is complete, we’ll present you with a proposed agreement outlining the details of the care and support services we’ll provide. This agreement will cover important aspects such as the scope of services, schedule of care, fees, and any other relevant terms and conditions. Our goal is to ensure transparency, clarity, and peace of mind for you and your family as you embark on this journey with us. We’ll take the time to review the proposed agreement with you, address any questions or concerns you may have, and work collaboratively to finalize the details before moving forward.

Senior woman talking to young care nurse on home visit
Woman meeting nurse at home

Step 5: Active Client

Upon finalizing the agreement, you’ll officially become an active client of Abitol Care Services, gaining access to the dedicated care and support you need to thrive. Our team will work tirelessly to ensure that you receive the highest standard of care, delivered with compassion, professionalism, and respect. Whether you require short-term assistance during recovery or long-term care for a chronic condition, we’ll be by your side every step of the way, providing personalized support tailored to your evolving needs. Welcome to Abitol Care Services, where your well-being is our priority, and exceptional care is our promise.

Food Bank

The Foodbank volunteers strive to offer a warm and welcoming environment to anyone who seeks assistance, treating them with empathy, generosity, and attentive ears. Our belief is that nobody in our community should suffer from hunger. Therefore, we offer aid to individuals from the Isle of Dogs who have been referred to us during times of crisis. We collaborate with Tenants and Residents Associations, various statutory, voluntary and community organizations, and community leaders in our vicinity to locate those who require our help the most. If you or someone you know is in need of support, please don’t hesitate to contact us.

Women volunteers filling up plates with food at a community event

Begin your Enquiry process

Once you’ve found the ideal partner, think carefully about what you are trying to achieve together. A close partnerships with a clear plan translates into tangible and measurable results. However, crucial to this process is communication and openness: the more employees, investors, customers, and the broader community understand about the partnership, the more they will be able to help in achieving the goals set, by playing an active role or by becoming good ambassadors.

Clearer goals, better outcomes

Monitoring and feedback

Focused on innovative solutions

Close monitoring and clear evaluation of the projects will allow you to report concrete results back to your stakeholders, while creating a space for reflection to understand what might have gone wrong and whether there is space for improvement.

Strong partnership

Productive cooperation

There is no doubt that productive cooperation between an NGO and a business can be demanding. However, when done right, strong partnerships will bring larger benefits for companies and achieve far more long-term and tangible results for the charity and for wider society.

Strong results

Stakeholders involved

Charityfy work have a lot in common with doing business: goals have to be set and results evaluated. By doing so, you can learn more about what you are achieving and whether there is room for betterment in the delivery of effective and meaningful change.